Levers for fair work in hospitality in Scotland

Contents

Executive summary. 3

Introduction. 8

Hospitality in Scotland. 8

Routes to change. 10

What can government do?. 10

Key challenges facing the hospitality industry. 11

Fair work challenges and opportunities in hospitality. 12

Perceptions of future industry needs 15

Fair work levers 16

Reflections on the role of policy levers to enhance fair work in the hospitality industry. 35

Conclusion. 37