The Fair Work Convention is undertaking an inquiry into the hospitality industry, following recent inquiries into Social Care and the Construction Industry.

The Hospitality Inquiry will consider the experience of fair work in the industry and how this could be improved for the benefit of both employers and workers. Fair Work is defined by the Fair Work Framework.

This 18-month inquiry will be delivered by Scotland’s Fair Work Convention, and will aim to establish the extent to which work in the industry can be described as fair work. The inquiry will make recommendations for changes to practices which will help the sector to attract and keep the best talent, continuing to make Scotland a world class visitor destination.

The Fair Work in Hospitality Inquiry Group is set up to assess relevant evidence, consult appropriate stakeholders, identify key issues and actions, consider feasible interventions, and develop recommendations for Ministers and the industry.

The objectives for the Hospitality Inquiry are:

• To consider current worker experience in the sector and the extent of fair work across all five dimensions (Opportunity, Security, Fulfilment, Effective Voice, Respect).
• To consider employer experience of employing and managing a workforce and understand the long term aims and ambitions of the sector.
• To understand barriers to fair work in the sector whilst also recognising examples of positive fair work and how to replicate this to the wider hospitality sector.
• To determine any levers (government and non-government) and other mechanisms for promoting/improving fair work for all employees in the sector, including voluntary agreement.
• To develop recommendations for employers, employer bodies, unions, workers, Ministers and other public agencies to deliver fair work in the hospitality sector.
• To raise awareness, and promote delivery of fair work amongst employers and employees in the hospitality sector.

The Inquiry was launched in June 2022