Hospitality Industry Inquiry

Hospitality Industry Inquiry


The Fair Work Convention is undertaking an inquiry into the hospitality industry, following recent inquiries into Social Care and the Construction Industry.

The Hospitality Inquiry will consider the experience of fair work in the industry and how this could be improved for the benefit of both employers and workers. Fair Work is defined by the Fair Work Framework.

This 18-month inquiry will be delivered by Scotland’s Fair Work Convention, and will aim to establish the extent to which work in the industry can be described as fair work. The inquiry will make recommendations for changes to practices which will help the sector to attract and keep the best talent, continuing to make Scotland a world class visitor destination.

The Fair Work in Hospitality Inquiry Group is set up to assess relevant evidence, consult appropriate stakeholders, identify key issues and actions, consider feasible interventions, and develop recommendations for Ministers and the industry.

The objectives for the Hospitality Inquiry are:
  • To consider current worker experience in the sector and the extent of fair work across all five dimensions (Opportunity, Security, Fulfilment, Effective Voice, Respect).
  • To consider employer experience of employing and managing a workforce and understand the long term aims and ambitions of the sector.
  • To understand barriers to fair work in the sector whilst also recognising examples of positive fair work and how to replicate this to the wider hospitality sector.
  • To determine any levers (government and non-government) and other mechanisms for promoting/improving fair work for all employees in the sector, including voluntary agreement.
  • To develop recommendations for employers, employer bodies, unions, workers, Ministers and other public agencies to deliver fair work in the hospitality sector.
  • To raise awareness, and promote delivery of fair work amongst employers and employees in the hospitality sector.

The Inquiry was launched in June 2022


The Inquiry Group comprises of representatives from the Fair Work Convention, employers, workers, national bodies engaged in the industry, and trade unions.

Co-chair – Linda Johnston Auchrannie Resort
Co-chair – Satnam Ner Prospect and Fair Work Convention
Caitlin Alexandria Lee Hospitality Worker, Glasgow Branch Unite Hospitality
Violeta Andeme Hotel Worker, Spanish citizen from Equatorial Guinea
Scott Anderson

Heriot-Watt University Student Union - Student Union President 

Tom Baum University of Strathclyde
Carina Contini Contini Edinburgh
Marc Crothall The Scottish Tourism Alliance
Lawrence Durden Skills Development Scotland
Anna Hirvonen Living Wage Scotland
Mike Jones Stand Comedy Club
Catherine Jones Grassmarket Community Project
Susan Martindale Mitchells and Butlers
Mark McHugh Bakers Food and Allied Workers Union
Bryan Simpson Unite Scotland Hospitality
Moira Tasker Inclusion Scotland
Leon Thompson UKHospitality
Paul Togneri Scottish Beer and Pub Association
David Trotter Sodexo Live!
Chris Wayne-Wills Crerar Hotels
Tam Wilson Better than Zero

Members Biographies



Fair Work Convention 6th Floor, 5 Atlantic Quay, 150 Broomielaw, Glasgow G2 8LU

Join the Fair Work Hospitality Inquiry mailing list. By subscribing to this mailing list, you will be the first to know about updates on the Fair Work Hospitality Inquiry with news, progress and research. We may also contact you to take part in survey’s associated with the inquiry.